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Archive for the ‘Hotel Quebec’ Category

If you are an international visitor or student traveling in Canada and the U.S., you may at some time need to lodge a complaint at a hotel where you have booked a room.

In the U.S. and Canada, if you are too polite or submissive, your request may be ignored. If you are too assertive or angry, you will also probably not succeed.

So, to lodge a successful complaint, you should:

1) Describe your problem calmly and with dignity. 2) Use a modulated tone of voice. You will always have more success in North America if you control your temper. 3) Throughout the negotiation, remember that you want to resolve a problem, not win a skirmish. Always take your complaint to the front desk clerk first. Note, too, that hotel clerks are not considered servants in North America, so be sure not to talk down to them.

How to phrase a complaint

Suppose you check into your room and discover that it’s not clean. Here’s an ineffective way to communicate this problem to the hotel clerk:

[yelling] “You gave me a filthy room! I want another room immediately, or I will report you to the manager!”

Now here is an effective way to lodge this complaint:

[spoken in a controlled tone of voice] “Excuse me, but my room was not cleaned after the last guest. May I have another room?”

Escalating a complaint

If your initial request brings no result, say, “May I speak to the manager, please?” and start over in the same calm way. Continue to be polite and reserved.

If the problem is still not resolved, you could say to the manager, “I am very sorry, but without a clean room I will have to ask my credit card company to stop payment. For the record, your name is Mary Cafaro, the manager? I will also need to report what has happened to American Express and to your head office. I do not want to do that.”

When you say, “I do not want to do that,” you leave an opening for the hotel to move toward resolution.

Being treated fairly

Don’t give up too easily.

Suppose a hotel tells you it cannot honor your reservation because it has overbooked. This is not a situation you should have to endure. So, stay in front of the check-in queue until you are offered a fair solution.

Expect a good hotel to find you an alternative room at a similar hotel, immediately refund your full deposit, pay for a taxi to the new hotel, and pay for a call to your friends or relatives to let them know your new location.

A few hotels might claim they do not have a reservation in your name. If you have brought along a written confirmation of your booking, you are in a far better bargaining position.

The 3 best strategies for avoiding problems at hotels

1) Check into a hotel as early as you can. Remember that most hotels overbook to protect themselves. 2) Carry written confirmation of your room reservation. 3) And, when you must lodge a complaint, remember to speak firmly but calmly. Keep your dignity and your cool!

Everyone loves to travel and everyone loves to travel cheap! While traveling, you tend to spend the maximum on transportation and lodging. A hotel is one thing you cannot even compromise on, even if there’s a dearth of resources. Everyone longs for a comfortable stay when he ventures out of his home and at a rate that suits his budget. Discount hotels heed to all your wishes and make your stay and vacation an occasion to remember.

To find discount locations was a cumbersome task earlier. Not any longer. With the proliferation of internet in every household of UK, life has taken a turn for the simple. Things are accessible to you by a mere click of the button. Similarly, keying in the words ‘discount hotels’ will present before you a plethora of websites that will offer you a list of budget hotels, fulfilling your requirement in the destination of your choice.

Hotels give discounts to its customers for various reasons. Sometimes, because of the negotiation power of the guests and sometimes due to the off-season. Moreover, internet users are given a special preference and status these days by the hotel owners. They keep a reserved quota of rooms for the online guests and these rooms are not made available to the regular guests. Also, a special discount is offered to the online customers by various hotel chains.

Also, reserving discount hotels through the internet also has one more benefit. If you happen to make the transaction through a cashback portal, you would end up getting richer! Book your discount hotel through a cashback portal for your next vacation and you would get back a percentage of the amount that you spend on their site!

Avail great discounts offered by various hotel chains throughout the year. For that, you just need to research a little and a hotel of your choice in the destination that you wish would be offered to you at a rate that suits you budget.

Bruges is the capital of West Flanders, which is a region of Belgium. The city has been nicknamed “the Venice of the north” due to the many waterways that cross through the city. Bruges is a historic city and has been a world heritage site since the year 2000. The city is fairly small, with a population of just over 100,000 people.

Bruges is the location of many medieval forms of European architecture, and is one of the most popular cities in Belgium to visit. If you are looking to go back in time, Bruges is the city to visit.

The city is known for its great works of art, and many tourists visit the city during the summer. The summer is the best time to witness the true beauty of Bruges. Many famous people have hailed from Bruges. The mathematician Simon Stevin was born there, as well as Tony Parker, a basketball player in the French NBA.

Tourists to the city who love art will want to visit the Groening museum, a museum which houses an art collection which dates back to the 14th century. While many believe the works of Michaelangelo can only be found in Italy, they would be surpised to learn that his only sculpture to leave the country can be found at the The Onze Lieve Vrouwkerk in Bruges, which houses the Madonna and Child.

Another museum that you will want to visit is Choco-Story Museum, which was once a wine tavern which has now been turned into a museum dedicated to chocolate and the cocoa bean. You will also be able to buy some Belgian chocolates in the gift shop.

When it comes to transportation, some areas of the city are restricted. Despite this, no part of the city is truly free from cars. Driving in the city is quite difficult due to many one way streets. It is best for visitors to use carparks or trains when traveling in the city.

Bruges has many festivals throughout the year. In February they hold a Musica Antiqua which lasts about a week and in July a festival called Cactusfestival is held which lasts three days. This brings music fans from all over the world.

When it comes to money, you will need to bring quite a bit when visiting Bruges. Like many northern European cities, Bruges can be expensive. A mid range hotel room will cost between 45 and 120 euros a night, and even more for top end hotels. Food can cost between 8 and 20 euros per day.